Frequently asked questions
Where are you located?
8800 Broadway, Suite #116
San Antonio, Texas 78217
What are your hours?
Tuesday: 12pm - 9pm | Wednesday: 12pm - 9pm | Thursday: 12pm - 9pm | Friday: 12pm - 9pm | Saturday: 10am - 9pm | Sunday: 10am - 9pm
How can I purchase a ticket?
What is the price for a ticket?
A general admission ticket is $25. Student Admission is $20. Child Admission (3 - 10 years) is $15. Children 2 and under are free!
Is there a time limit?
Each ticket is good for 1 hour in the Wonder Chamber. After your hour expires, you must exit the Chamber and check out. If you do not exit when your time has expired, you will be subject to an additional charge of $1 per minute. Please note that there is a grace period of 3 minutes upon checkout.
Do you accept cash?
No, we do not accept any cash. Only credit card, PayPal, and Apple Pay are accepted for ticket and merchandise sales.
Do you take walk-ins?
Yes, as long as there is availability at the time of your walk-in. To ensure entry to Wonder Chamber, please purchase a ticket ahead of time.
Do you offer a military discount?
Yes! We will refund 10% back to you when you show proof of purchase with a military ID during check in.
Why do you charge tax?
The State of Texas requires us to charge tax on all ticket sales to cover amusement & museum tax.
Can I purchase back-to-back time slots?
Yes! You are more than welcome to book more than one slot back-to-back. Keep in mind that you will still need to check out and check back in when each time slot expires.
Does my photographer need a ticket?
Yes, each person that enters the Chamber must have a valid ticket.
Do you offer a group discount?
Yes! Groups of 10+ will receive a special discount. Please email email@example.com to book your appointment.
Is there a dress code?
All guests must be courteous with what they wear. No inappropriate attire will be allowed. Please know that our staff has the right to reject any outfits deemed inappropriate.
Can I bring lighting equipment?
No lighting equipment or stands are allowed during normal operating hours. Each space has been designed to give you the best experience with no additional lighting necessary.
Do you rent the space for parties and other special events?
Yes, you can rent our entire space for a party or special event. If you are interested in renting, please contact firstname.lastname@example.org
How is parking at Wonder Chamber?
We have plenty of parking on our lot. Please note that during lunch hours our parking lot sometimes gets full, so arrive early.
Is there a place to change outfits?
Yes, we have men’s and women’s restrooms that you can change in.
What is your refund policy?
No refunds or exchanges are allowed. Once you buy a ticket, it is yours. Also, tickets are non=transferable.